Research Manager

Based in St Albans

Award-winning agency seeks a high-calibre Qual/Quant Research Manager looking for a new challenge across a diverse brand portfolio
ABA’s continued growth and success is due to a hugely talented team  
  • ABA Market Research Ltd works with many of the UK’s leading brands – including John Lewis, M&S and Asda, O2, River Island, Arcadia and Boden

  • We are proud to have recently won several MRS and AURA awards following nominations from our clients; in 2017 we were shortlisted for Agency of the Year and this year won Most Trusted Advisor – evidence of our high standing in the industry

  • An opportunity has opened up for a talented Research Manager who has the creativity and drive to strengthen our team further

You’ll be at the fore in helping top retailers develop and implement their customer-focused strategies
  • As a well-experienced quant researcher with a solid understanding of qualitative methodologies, you’ll ensure clients receive water-tight solutions, and help ABA drive innovation in our approach:

    • synthesising multiple strands of quantitative insight into strategic reports to be presented to senior audiences

    • advising on best techniques and methodologies regarding new research needs within the client business

    • briefing ABA on chosen methodologies and helping set these projects up, conducting fieldwork on behalf of ABA as required

  • Variety is guaranteed as we tailor each study to the client’s unique needs:

    • taking complex briefs, challenging in a constructive manner and identifying appropriate, inventive methodologies

    • preparing and writing client-ready proposals – and pitching these confidently and persuasively

    • overseeing the project and delivery of fieldwork – liaising with our Field and Data teams

    • creating and presenting insight-rich reports that identify the key messages emerging from often complex data sources – equipping clients for quick wins and long-term success

    • managing and strengthening client relationships, ensuring a real partnership approach and generating further business

  • Motivating your team and utilising personal strengths also falls under our RMs’ remit, and with the experience you’ve gained in your field you’ll lead by example and help to model best practice

  • ABA gives its RMs constant opportunity to fast-track their career, with involvement in initiatives that showcase ABA’s thought-leader status and use of emerging technologies  

  • In addition, there is a genuine opportunity to be involved in influencing overall business decision making - to ensure ABA stays ahead of the game

We’re seeking a combination of ability, adaptability and leadership
  • Experience of delivering the crucial aspects of research detailed above is essential, while five broader attributes would also be very important:

  • a creative mind that can deliver bespoke, fresh research solutions – putting an engaging twist on issues that commonly confront leading brands

  • proven experience in designing and delivering projects and meeting deadlines

  • experience of moderating a range of qualitative methodologies including viewed focus groups

  • experience of running combined qual and quant methodologies

  • the skills to manage and inspire those with less experience

  • Previous retail, technology/telecoms, FMCG or travel-research experience is a bonus but this role is more about having a passion for these sectors and being in tune with current trends/the way consumers think


An outstanding pay/benefits package plus much beyond​

  • Competitive starting salary of £34k-£45k plus performance-related bonus scheme

  • 28 days holiday plus Bank Holidays and your birthday off

  • Contributory pension scheme of 2.5% for 2.5% employee contribution

  • Other ABA benefits including a dental scheme, paid-for lunches & snacks, gym discounts, interest-free season ticket loan…

  • …as well as other initiatives such as flexi-time, a buddy scheme, eyecare, childcare vouchers

  • A generously funded social committee run by our employees

  • A St Albans location that provides a great blend of ‘leafiness and liveliness’ that’s just 20 minutes from Central London and well connected to further afield

  • Please send your CV to

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