Integrating Spotfire into our Customer Experience portals for smarter data interrogation
Over the last 6 months we’ve been busy integrating TIBCO Spotfire Data Visualisation technology into our portal technology to strengthen our Customer Experience/VOC offering. TIBCO Spotfire, identified by Gartner as a leading visualisation and analytics solution, is a smart, enterprise-class analytics platform that delivers AI-driven, visual, geo and streaming analytics.

Here’s a snapshot of some of the exciting functionality we’ve been building so far…
Engaging, high-impact designs
Driving a culture of joined-up change – every area of the business getting access to relevant dashboards with customisable targets

Clear focus on what to action
Encouraging action on gripes and celebrating Wow Performers via alerts and closed-loop management

Text analytic exploration that uncovers ‘the whys?’

Slice & Dice functionality
Digging deep in an instant with Slice & Dice and full BI capability for interrogation and visualisation of all data
